Your general questions answered
We’ve put together some commonly asked questions to give you more information about Weldwork and what we have to offer.
Yes, we ship and work nationwide. Wherever you are in the U.S., we can find a way to work with you and ship to you. Individual state shipping procedures may vary.
You can find our full Shipping Policy at weldwork.com/policies/shipping-policy
You can contact us directly on our contact page. We're always available to help with any additional questions or concerns you may have
Yes, we can work with you to design your dream door.
We generally recommend that two people carry out the installation.
Our average door panel is 110 pounds.
Unfortunately, Weldwork is only manufacturing interior doors.
Weldwork custom builds a variety of interior doors ranging from Pocket Doors, Barn Doors, Track Doors, Pivot Doors and Bullet Hinge Doors.
Most of our orders are LTL (Less-Than-Truckload ) freight, each order is palletized specifically to your order and ensured a safe delivery.
For LTL shipments, transit time is between 2-14 days to get to their destination terminal, depending on the destination. Once it has arrived, the carrier will call within a few days to set up a delivery date and time with you directly.
Once your date is secured, please be prepared to have a minimum of 2 to 3 persons to dismantle the pallet inside the box truck and bring each piece off one by one. Tools required: Standard #2 Phillips screw bit and a cordless drill. Lift gates are often available, but they are strictly up to the discretion of the driver and his manager due to safety protocols.
Please make sure you check for additional damage to the frames. If no damage is found to the frames please take pictures of the broken glass and email them to CustomerSuccess@weldwork.com. Once we receive the service order we will work on shipping out a new piece.
We are here to help. Please take pictures of the broken glass panel and email them to CustomerSuccess@weldwork.com for a quote. We can also send you the cad file for your local glass company to supply.
We use a powder coated finish on all of our doors. Every door we paint is hand sprayed in house and doubled checked after for any imperfections.
You can contact us directly on our contact page. We're always available to help with any additional questions or concerns you may have